Mary Alsayegh
IT Project Manager, Contact Center Technology Analyst V
FirstEnergy Corp.
Dr. Homayoon Beigi
President
Recognition Technologies, Inc., Adjunct Prof., Columbia University, Depts. of Computer Science and Mechanical Engineering
Jenny Burr
Sr. Manager, Analytic Consulting
Convergys
Raul Castanon
Senior Analyst, Workforce Productivity and Compliance
451 Research
Reid Coleman
MD, FCAP, CMIO, Chief Medical Information Officer for Evidence-Based Medicine
Nuance Communications, Inc.
Erik Delorey
Director Product Management - Contact Center Assurance
Empirix
Joe Gagnon
GM Cloud and Chief Customer Officer
Aspect
Nancy Gardner
Principal Consultant, Professional Services
Verizon Business Group
Brian Garr
Senior Creative Technologist, Ship Side Technologies
Virgin Voyages
Tobias Goebel
Senior Director Emerging Technologies, Product Management and Marketing
Aspect Software, Inc.
Phil Gray
EVP of Business Development and Strategy
Interactions
Leor Grebler
Co-founder & CEO
Unified Computer Intelligence Corporation
David Kapauan
Distinguished Architect, Technology & Operations
Royal Bank of Canada (RBC)
Steve Keisman
Vice President, Education
Transition and Neurodiversity Employment Specialist
Chris Lorenzo
Anthem Inc., Director Technology, Service Experience, Healthcare IT
Anthem Inc.
Gerry McGovern
Founder & CEO
Customer Carewords, & Author, Transform: A Rebel's Guide for Digital Transformation
Dan Miller
Lead Analyst-Founder
Opus Research, Inc.
Wolf Paulus
Principal Engineer, Technology Futures
Intuit, University of California, Irvine
Jo Roman
Patient Health Educator
Clinica Tepeyac
Tom Schalk
Vice President of Voice Technology
Sirius XM
Paul Tepper
World Wide Head, Cognitive Innovation Group
Nuance Communications
Jay Wilpon
SVP, Natural Language Research
Interactions, LLC