Monday, April 24, 2017
Speeding to Success: Quantifying the Customer Experience
Building Cross-Platform Conversational User Experiences
Conversational AI in the Gaming Industry
Has Tom Cruise Ever Won an Oscar?
The Conversational User Interface Is a Minefield
PANEL: Do-It-Yourself IVR?
Solution Sessions - Interactions
Achieving Digital Transformation Through Intelligent Virtual Assistance
Defining the Digital Customer Journey & Owning the Micro-Moment
Modernize Your IVR, Get Ready for Digital Self-Service
IVR to Digital Journeys—The New Landscape
Chat Is the Failure of Digital Self-Service
Solution Sessions - Convergys
An Intelligent Assistant for High-Level Task Understanding
Driving Enterprise Success through Conversational Virtual Assistants
Creating an Effective Company Digital Assistant
Hey Siri, Should I Have My Own Branded Intelligent Assistant?
Making VUI Designers Out of Thousands of Developers
Solution Sessions - Omilia
PANEL: Can You Trust Them?
PANEL: Will Digital Assistants Kill Our (Remaining) Privacy?
Latest Achievements in Speech Recognition, Full Speaker Diarization, Bird Song Recognition, and More
Extracting & Using Gender, Age, Emotion, & Language From Speech
The Deep Learning Breakthrough & How It Will Revolutionize Conversational AI
Solution Sessions - Empirix
Tuesday, April 25, 2017
Chatbots vs. Voicebots
Standards for Virtual Assistants
Are We Close to Really Universal “Speech as a Service”?
KEYNOTE PANEL - The Way Forward: Keeping Speech in the Conversation
What Is So New About Chatbots?
Unified Natural Language for Messaging Bots and IVRs
Voice Services in the World of Bots
Speech in the Connected Car: Embedded Versus the Cloud
Medical Case Studies
Should I Add Voice Interaction to My Hardware Product?
Spoken Language Interaction With Autonomous Devices
Voice Biometric Speaker Verification Fused Into Voice-Enabled Devices
Why You’ll Want a Robot
Digital Transformation Case Studies
The Cooperative Principle in Conversation Design
In Conversation, There Are No Errors
Digital Assistant With Co-Pilot Expertise
Conversational Turn-Taking & Social Robotics
Business Case Studies
Are SLMs the New Panacea?
Keys to Measuring an NLU Implementation
Why Some Conversational Apps Actually Work, and How to Build One
PANEL: Enterprise Use Cases for Speech Technologies
IVR Case Studies
Wednesday, April 26, 2017
Grammar Tuning for Newbies
A Hike on the Slopes of Uncanny Valley
Patent & IP Update
KEYNOTE PANEL - The Future of Conversational Robots
Speech Analysis Detects Early-Stage Diseases
Speech Technology for Augmenting Language Learning Experiences
Blending Self-Service & Assisted Service
PANEL: Adding Visuals to Voice
PANEL: Explaining Tuning Data to Managers
Business Intelligence: The Most Meaningful Metrics
Now Trending: Voice Biometrics
Unknown Unknowns in Call Centers