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Biographical Information
Mark Smolensky
Principal Member of Technical Staff
Product Realization & Architecture
AT&T
AVIxD - Vice President
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 Mark Smolensky leads the AT&T Applications and Services Infrastructure Center Ux Center of Excellence. He is responsible for establishing Ux best practices, providing user experience strategic and technical direction and leadership to clients, conducting user research on the design of speech-enabled multimodal, and graphical applications interfaces for internal AT&T and external enterprise clients, and designing speech-enabled application logic. He has been involved in voice user interface design since 1986. He is the author of Human Factors in Air Traffic Control (1998), has authored dozens of human factors papers, and in 2012 was voted on to the board of the Association of Voice Interaction Design as Vice-President. Dr. Smolensky holds a Ph.D. in Human Factors Psychology (Human Computer Interaction) and a Ph.D. in Industrial-Organizational Psychology.
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