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Biographical Information
Jenni McKienzie
Voice Interaction Designer
SpeechUsability
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 Jenni is currently consulting through SpeechUsability. Her years at Travelocity have given her a unique perspective on not just design, but working with the business to see how IVR can best help them. She is a constant advocate for the customer. She is also chair of the AVIxD committee documenting design guidelines.
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