Thank you for making SpeechTEK 2015 a success!
SAVE THE DATE!
SpeechTEK 2016
May 23 - 25, 2016
Omni Shoreham
Washington, DC
This year, SpeechTEK is turning 20! Through the years, we've seen so many exciting changes in the industry, from the 90's when ASR was first made available to consumers and the first IVR from BellSouth was introduced, to today, when we can speak to our computers, phones, cars, and more. We've witnessed incredible innovations and look forward to the future and all of the ways speech technologies can be used to help make your job easier.
Recent advances in speech technologies have expanded their use in new products and services. Natural language processing is improving the dialogue structure of IVR systems and making them easier to use. Deep neural nets are improving the accuracy of speech recognition systems. Visual IVR is adding a new dimension—graphical user interface—to traditional voice-only IVR systems. Speech synthesis systems are improving both the number of languages supported as well as the quality of the generated speech. Advances in biometrics are improving security and preventing unauthorized access of devices and data.
SpeechTEK is a single source for information about all these advances in technologies and their use. Participate in sessions for business management, user interface design and experience, and new technologies (such as virtual agents, visual IVR, biometrics, and analytics). Come to SpeechTEK to learn what is possible so you can make educated decisions about the use of speech technologies to enhance your business’s bottom line. If you’re looking for more detailed information, SpeechTEK University offers pre- and postconference half-day courses on the latest speech techniques and technologies.
With so much to offer, you won’t want to miss SpeechTEK 2015. We hope to see you there!
Who Should Attend
SpeechTEK 2015 is a must-attend event for anyone who wants to learn about deploying speech technology for business applications, including:
- C-level executives
- Enterprise IT decision makers
- Telecom IT decision makers
- Customer service managers
- Customer experience designers
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- Contact center professionals
- Marketing executives
- Speech solutions managers and developers
- Interaction designers
- Consumer electronics designers
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Why You Should Attend
Featuring four simultaneous tracks of content featuring keynote presentations, panel discussions, hands-on workshops, case studies, and more, attend SpeechTEK 2015 and learn to:
- Meet business goals with speech
- Improve customer loyalty and satisfaction
- Increase adoption and acceptance of self-service offerings
- Select the best technology for your business problem
- Choose the right tools and environments
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- Diagnose and solve speech application problems
- Design a successful speech customer experience
- Apply the latest principles in voice interaction design
- Use the latest advances in speech technology
- Plan and manage successful speech deployments
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The Customer Solutions Expo combines the SpeechTEK, Customer Service Experience, and CRM Evolution showcases. This central gathering place features the leading sales, marketing, customer service, and speech recognition solutions. It is the perfect opportunity to meet with C-level executives, industry pioneers, and the technology gurus who help you do your job better. Admission to the Expo is free with the purchase of any conference pass or just $25 for Expo-Only access (when purchased by the early-bird deadline).
See What's Coming to SpeechTEK 2015