Jason Flaks is the Director of Product and Engineering for the Call Intelligence organization at Marchex.  The Call Intelligence team is responsible for all Audio, Speech and Natural Language Processing related software and products at Marchex.  Jason has a 15+ years of experience in leading and managing audio and speech related software projects.  He holds an MS degree from the University of Miami in Music Engineering and has over 18 patents granted and another 15 pending in the audio and speech domains.  Prior to joining Marchex Jason worked for Microsoft and was the primary driver of the speech and audio components of the Xbox Kinect product.  Before Microsoft Jason worked for several years in the R&D divisions of Dolby Laboratories and Gibson Guitars.