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SpeechTEK 2014 - Wednesday, August 20, 2014
TRACK C: CUSTOMER EXPERIENCES
Soho/Herald (7th floor)
C302 – Cross-Pollination: Creating Great Multimodal Experiences
11:45 a.m - 12:30 p.m
Susan L. Hura, Principal - SpeechUsability
Paul Sherman, Principal - Sherman Group User Experience LLC

For years there has been a divide in the design community between visual designers working on websites and software and voice interaction designers working with speech technologies. Today’s proliferation of multimodal applications and devices is forcing these separate design practices together. Neither visual nor voice designers possess all the expertise needed to create seamless, intuitive, and engaging multimodal interactions. This presentation provides a framework for bridging the gap between visual and voice designers with the goal of cooperatively creating compelling user experiences.




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