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Biographical Information
Graham Allen
Senior Director for Market and Portfolio Software Strategy
Convergys
Graham Allen is a Senior Director for Product Strategy & Portfolio Management at Convergys. He has 16 years of experience in product management, implementation and strategy development.
Conference Sessions By Graham Allen
SpeechTEK 2011
Monday, August 8, 2011
1:45 p.m. - 2:45 p.m. C103: Creating Positive Multichannel Experiences
Tuesday, August 9, 2011
11:45 a.m. - 12:30 p.m. C202: IVR + Mobile = Better Customer Care
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