Cyara Solutions is a pioneer of software based simulation, testing and monitoring solutions for Contact Centers including DTMF, Speech, Voice Biometrics and Outbound IVRs. Our unique technology enables companies to perform automated load/stress, application, regression, user acceptance testing, slashing testing times and costs using real calls without affecting customers or agents.

European Computer Telecoms Inc. (ECT) ECT is a leading vendor of voice and multimedia value-added services. Our complete solutions for cloud-based contact centers, IVR, televoting, virtual PBX (IP Centrex), ring back services and NGIN have been implemented by major carriers worldwide. We have extensive experience in migrating services from legacy platforms to our own next-generation solutions. Our open ECTXML® technology is the basis of all our diverse products and used to develop robust voice services over converged TDM, SIP and IMS environments.

Angel is a leading provider of enterprise focused, cloud based, customer engagement solutions, including Caller First focused IVR and Call Center solutions. Organizations can quickly deploy voice, SMS, chat and BI applications and over 1,000 customers worldwide turn to Angel's customer engagement technology to power their customer experience.

Gold Systems is a Microsoft Certified Gold Partner specializing in IVR and Unified Communications software. We are celebrating our twentieth year in business helping enterprises improve communications with their customers and employees. Our newest product, Vonetix 7 Voice, is a UC-enabled IVR created to work with Microsoft products at a fraction of the cost of traditional IVR and speech platforms. Vonetix 7 Voice applications can be deployed in the cloud with Tellme, or in the contact center with Microsoft Lync. If you are looking for an alternative to the traditional and expensive IVR, consider Vonetix 7 Voice by Gold Systems.

iSpeech® gives mobile developers free access to high quality text to speech and speech recognition through simple to use mobile SDKs. iSpeech is also the developer behind popular mobile applications such as DriveSafe.ly® and iSpeech Translator™. The iSpeech Cloud has been used over a billion times since 2009.

Loquendo is the leading innovator in award-winning speech technologies. Founded in 2001 and leveraging more than 25 years R&D in voice processing, Loquendo serves market leaders in every business sector from call centers to unified communications, banking, healthcare, assistive, e-learning and e-government - with “Powered by Loquendo” solutions and devices expanding their reach every day!

Since 2001, LumenVox, certified as amongst the most accurate and reliable in the industry, has gained respect for our Speech Automation Software, Speech Engine, and Speech Tuning products.  As a Speech Recognition Software design, development, deployment, tuning, and transcription services company we offer native 64-bit ASR, Text-to-Speech, Answering Machine Detection, and Statistical Language Model solutions. Working with contact centers, platform providers, IVR developers, system integrators and IP-PBX vendors, our technology is used by government agencies, banks, telecom service providers, 511 operations, resellers and developers.  Visit us at booth #110.

Novauris develops core speech recognition technology for spoken access to information, including single-shot selection from sets of millions of items (addresses, POIs, content metadata, product codes ). Tasks supported include capture of arbitrary names and one-shot recognition of any US street address for embedded and server based applications. Its technology has been deployed in several countries and used by major companies including Verizon Wireless, Singapore Telecom and Angel.com. Visit www.novauris.com.

Verint® Systems is the worldwide leader in enterprise workforce optimization software and services. Our innovative Voice of the Customer Analytics platform includes applications for speech analytics, text analytics, and customer feedback surveys, along with the ability to integrate data from web analytics, social media channels, and other customer interaction points.

Voxai is a leader in delivering best-in-class consulting and implementation services to Transform, Enhance, and Manage your contact center technology. Voxai is a Genesys Partner and focuses on delivering Speech solutions tailored for each client’s unique customer demographics with proven results in enhanced caller experience and self-service completion rates. Voxai can also assist in transforming from your legacy IVR infrastructure to the current IP based platforms.

VoxSciences provides the highest level of accuracy for voicemail transcription for large-scale enterprise and mobile users by using a combination of automation with human touch-up. Transcribed messages are delivered via email or our API making the processing of voice messages automated and efficient.

West Interactive is a global leader for delivering enterprise contact center transformation. For more than 25 years, West Interactive’s relentless innovation of global, multimedia customer contact solutions has made us the partner of choice for many of the world’s most trusted brands. Our unified contact technologies power more meaningful and profitable relationships by enabling our clients to know, serve and engage their customers.