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August 13 - 15, 2012
New York Marriott Marquis
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Biographical Information
Helen VanScoy
Director, User Interface Design
Performance Technology Partners
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 Helen has over 18 years of experience in the Speech and IVR industry, with a focus on human factors and usability. A linguist by education, Helen is fully bilingual in English and Spanish, and has leveraged her knowledge of phonetics, phonology, and sociolinguistics in her designs, contributing to her understanding of human-computer interaction. Prior to joining Performance Technology Partners (PTP), she worked as a Senior User Interface Designer at Nuance (formerly ScanSoft and SpeechWorks) and in the speech group at Technology Resources Inc. (TRI), the R&D organization at SBC. Her specialty is IVR user interface design with a focus on human factors, usability, and localization of user-centered design. Helen's experience includes designing, tuning, localizing and testing automated speech recognition telephony systems, and coaching voice talent. Helen has served as the Lead UI Designer on English-only, English-Spanish bilingual, and multilingual international projects for many large-scale IVR projects and currently serves on the board of the Association for Voice Interaction Design (AVIxD).
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SpeechTEK 2016
SpeechTEK 2015
Wednesday, August 19, 2015
SpeechTEK 2014
Wednesday, August 20, 2014
SpeechTEK 2013
Wednesday, August 21, 2013
SpeechTEK 2012
Wednesday, August 15, 2012
SpeechTEK 2011
Wednesday, August 10, 2011
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Bronze Sponsors
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Co-located with:
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