Bruce Balentine is a design consultant specializing in speech, audio, and multimodal user interfaces. In almost three decades of work with speech recognition and related speech technologies, Balentine has designed user interfaces for telecommunications, desktop multimedia, entertainment, language training, medical, in-vehicle, and home automation products. As Chief Scientist for EIG and head of EIG Labs, he leads EIG's ongoing speech recognition usability R&D program, and -- in addition to providing professional IVR consulting services -- instructs at EIG workshops.