|
|
|
|
| TRACK D: TECHNOLOGY ADVANCES |
|
Gramercy/Olmstead (7th floor)
|
|
D302 – PANEL: What Can WebRTC Do for You?
11:45 a.m - 12:30 p.m
MODERATOR: K.W.'Bill' Scholz, President - NewSpeech LLC AVIOSTobias Goebel, Senior Director Emerging Technologies, Product Management and Marketing - Aspect Software, Inc.
|
How can companies have their customers connect to speech systems and to customer service agents for assistance directly from within a mobile app or a PC browser session? With no heavy downloads or application installations, WebRTC provides voice, video, and co-browsing so that an automated or live agent can help immediately from within the context of the customer’s mobile or browser activity. |
|
|
Platinum Sponsors
Gold Sponsors
Corporate Sponsor
Breakfast Sponsor
Tuesday Keynote Lunch Sponsor
Tuesday Break Sponsor
Press Room Sponsor
Media Sponsors
Co-located with:
|