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TRACK D: TECHNOLOGY ADVANCES |
D204 – Enabling HD Voice in the Contact Center
2:45 p.m - 3:30 p.m
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Mobile LTE, HD PSTN, and HTML5/WebRTC make high quality (HD) audio possible from consumers into automated speech systems, multimodal applications, live agents, and recording/speech analytics platforms. This talk will explore the value of HD audio, discuss technical requirements, and outline potential hurdles and issues to address when planning and executing an HD audio project. |
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Diamond Sponsor
Platinum Sponsors
Gold Sponsors
Corporate Sponsors
Press Room Sponsor
Tuesday Keynote Lunch Sponsor
Tuesday Evening Networking Reception Sponsor
Media Sponsors
Co-located with:
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