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August 13 - 15, 2012
New York Marriott Marquis
Monday Tuesday Wednesday
Sunrise Discussions Customer Case Studies Speakers
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SpeechTEK 2012 - Tuesday, August 14, 2012
TRACK C: CUSTOMER EXPERIENCES
C205 – Case Study 3: Banking and Warehouse Distribution Applications
4:15 p.m - 5:00 p.m
MODERATOR: K.W.'Bill' Scholz, President - NewSpeech LLC

Ramos describes how mobile users are able to connect with a warehouse management system to improve operating efficiencies and ensure stores are properly stocked for customers.  Pannala discsses how BNY Mellon implemented multimodal mobile financial services.

Foods Improves Warehouse and Distribution Operations with Voice-enabled Applications
Luis Ramos, General Manager - Goya Foods
Context-aware Multimodal Mobile Financial Services - an Implementor's perspective
Shekar Pannala, Executive Vice President and Divisional CIO - BNYMellon



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