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August 13 - 15, 2012
New York Marriott Marquis
Monday Tuesday Wednesday
Sunrise Discussions Customer Case Studies Speakers
Keynotes Register Now SpeechTEK University
SpeechTEK 2012 - Tuesday, August 14, 2012
SUNRISE DISCUSSIONS
SD201 – Developing Mobile Customer Service
8:00 a.m - 8:45 a.m
R.J. Auburn, Chief Technology Officer - Voxeo, an Aspect Company

Leading analysts predict that mobile phones will overtake PCs as the dominant web access device worldwide by 2013. In this session, we'll discuss UI design fro mobile customer self-service, developing native apps for Android and iOS, as well as the future of HTML5.




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